Service agreement

Service that saves life and property

Read more about our service agreements

A gas alarm is cheap life insurance. Delayed maintenance, irregular calibration intervals and lack of knowledge/safety procedures are common causes of gas-related accidents in workplaces. With regular service, calibration and training from us, you increase the safety of the employees and your property.

Service agreement

With a favorable and convenient service agreement from ppm Industrial, we take care of everything. Together, we develop an individual service plan that is adapted to the needs of both the facility/instrument and the business. The starting point in our work is that all service must be carried out according to plan in order to minimize acute operational disruptions with high costs as a result.

Your personal service technician will contact you in good time before the next service to book a time that suits you best. The advantage of being able to plan service occasions results in reduced costs that benefit the customer. In addition to planned preventive maintenance, contract customers are prioritized for remedial maintenance and repairs.

Personal service technician

When you choose us as a service partner, you get a personal service technician who takes care of your needs all the way from booking an appointment to performing service and invoicing. In this way, everything becomes easier with only one contact person who, over time, also gets to know you and your facility. Our service technicians regularly attend training at all leading manufacturers of gas alarms/instruments to ensure working methods and further training.

Many process controls also require some peripheral equipment such as gas coolers, filters and heated sampling lines to function correctly. Our service technicians and designers have the necessary experience and can help with everything from service and calibration to the design and manufacture of new analysis systems.

Support

How do I acknowledge the alarm? What does the yellow symbol in the display mean? Why is the oxygen sensor no longer working? We know how important it is to have support and be available when problems do arise. Our telephone service (031-779 29 50) helps you and answers these questions and many others concerning your installation/instrument.

Calibration certificate

After the service is completed, you will receive a calibration certificate that the instrument/system works as it should. The certificate contains information such as batch number of calibration gas bottle, measurement value before and after calibration and set alarm levels. We only use certified calibration gases with maximum traceability to national standards and are analyzed according to ISO 6143.

Service agreement

At your disposal we have:

  • Large service organization based out of three regional offices in Sweden
  • Long experience in the industry and high competence
  • Affordable and convenient service contracts with predictable maintenance costs every year
  • Personal service technician who knows your business best
  • Certificate of completed service work with 6 months warranty
  • Handling training on all our products for your staff
  • Telephone support that answers questions about handling, service and calibration of all gas alarms

Sign a service agreement and get cost-effective control and maintenance of your gas alarm/instrument. Contact your local sales representative or our service manager Anneli Johansson and we will help.

Service order Swedish

Service order English

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